Monday, 14 December 2020



Its that time of year again.

Christmas is here once again and so is the Christmas lunch on Jesus. I am here again with my bowl to ask for donations to make it a really happen. This year Christmas lunch would be different as we only delivering  takeaways and Christmas hamper/gifts  food hampers. and. The church is not allowing for social gatherings due to Covid s the restrictions  we are allowed to cook and put gifts/hampers together.  So this year  we are  asking  for  you guys to  volunteer to help us deliver the foods to  a 120 families including my guys on the streets.  There are more families and individuals in need so please help us so  no one is struggling . 

Below is a list of stuff we need to make it a reality and would greatly appreciate it if you could help. 
Thank you and God bless you so much


Main Meal Dessert Nibbles Drinks
250 takeaway boxes

Cooked Turkeys Christmas Pudding Crisps Cans of Pop x 50
Chicken Mince pies Biscuits
Stuffing Cakes Pork Pies
Roast Potatoes Custard Sausage Rolls
Brussel Sprouts Clementines
Carrots  Apples
Parsnips Grapes

Cutlery Tin Foil
Napkins Sandwich Bags
Kitchen Roll
Boxes to make up the food hampers or carrier bags Christmas Crackers



As Hope House is almost complete building construction wise, If anyone feels able to volunteer time to decorate in the next 6-8 weeks, please send me an email to Paul Willis at

They will be be careful with distancing, and a rota will need to be put together.
They hope to open asap in January.

Wednesday, 25 November 2020


Please see the attached information regarding recruitment opportunities in Health and Social Care to support the Coovid-19 Vaccination Programme.

Latest information and to register an initial expression of interest in the roles, visit the website:

For any further information, please email


Derby City Mission, a registered charity (1140235), is looking to appoint Project Workers (Team Leaders, Support Workers and Bank Staff) to work as part of an initiative working with homeless people in Derbyshire.

You will be responsible for ensuring the security and safety of all homeless guests attending the Derbyshire Winter Provision, which will operate on a 24/7 basis for a 3 month period during the winter months and be based at Mount Cook Adventure Centre, Middleton Top. The persons appointed will have experience of working with people with chaotic lifestyles and be enthusiastic, committed and have empathy for our vision. Applicants must be willing to work flexibly, working day and night shifts as rostered 7 days a week. We are looking to employ staff from 15th December 2020 until 15th March 2021. Applicants must be able to demonstrate how their beliefs and conduct align with the Evangelical Alliance’s Statement of Faith and Derby City Mission’s Mission Statement and Values.

A full Job Description, including how to apply can be obtained by contacting:

Mrs Viv Merkelt

Derby City Mission

10 Normanton Road, Derby, DE1 2GW

Tel – 01332 460346 Or email:

We are committed to equality of opportunity

Closing date midday Wednesday 2nd December 2020



HOPE HOUSE (CHESTERFIELD) - PROJECT MANAGER (Closing date 6 December 2020. Interviews week commencing 14 December)

Hope House (Chesterfield) is a registered charity which, working in partnership with Green Pastures, aims to support individuals who find themselves homeless or at risk of homelessness. The accommodation project will offer a home and support for vulnerable men to live as a community. Hope House will have a Christian ethos and will empower and support residents to recognise their potential and develop the skills to both achieve and maintain long term independent living.

Hope House (Chesterfield) is looking to recruit a manager for the newly renovated property on Derby Road, Chesterfield. The role will involve working with residents with multiple and complex needs, undertaking initial assessments, risk assessment, outcome based support planning, delivering 1 to 1 resident led sessions and group sessions, setting up off site training and education provision, keeping residents engaged and motivated to achieve their aspirations, liaising with other agencies, day to day management of Hope House, staff and volunteer management.

Post details

Hours. 40 hours a week (may include unsociable hours)

Salary. £20,800

Annual leave. 20 days per calendar year plus 8 days a year in respect of public/bank holidays

Occupational requirement.

A key remit of this post will be to participate and contribute to the spirituality of residents. For this reason it is an occupational requirement that the successful applicant is a practising Christian (Equality Act 2010)

The job description and person specification for the post are attached.

To apply please send your CV and a covering letter explaining how you satisfy the criteria for the post by email to:-

or by post to -

Karen Riley, Chair of Trustees, Hope House (Chesterfield) Ltd, c/o St Thomas’ Church, Chatsworth Road, Chesterfield S40 3AW

For an informal chat about the post please call Karen Riley on 07793531166.


Title of Post: Project Manager – Hope House (Chesterfield)

Responsible to: Board of Trustees

Location: Chesterfield

Grade: £20,800 per annum (40 hours per week – may include unsociable hours)

Date: November 2020



  • With the support of the Directors and Board of Trustees, you will be responsible for delivering the charity’s objectives of providing a home, assessment and support services to the residents of Hope House to enable them to move forward to successful long term independent living.
  • Lead and motivate the Hope House team and work closely with management colleagues to ensure quality support structures for project staff and volunteers.
  • Ensure that residents are assisted in accessing all opportunities afforded to them.
  • Establish procedures for organising the delivery and monitoring the effectiveness of the service.
  • Build strong and positive working relationships with partner agencies, local churches, other stakeholders and local people, churches to promote the work of Hope House
  • Understand the key objectives, aims and objectives  of Hope House and work towards the performance targets whilst maintaining the Christian ethos within the project.



1         Staff Management

  • Defining (and reviewing from time to time) the roles of staff to ensure that they are achieving the aims and objectives of Hope House and that these roles are meeting the needs of the residents.
  • Supporting staff by setting clear objectives at individual supervisions at least monthly.
  • Ensuring good communication between staff by holding weekly team meetings and by holding briefings as necessary.
  • Inducting new staff and planning the continuing development of existing staff on the basis of an annual appraisal.
  • Ensuring cover for staff who are absent.
  • Operating Hope House disciplinary and grievance procedures where necessary.
  • Ensuring that all staff are fully conversant with relevant legislation.






       2.    Housing Management

  • Identifying clear aims and objectives for the home which both reflects the ethos of Hope House and are consistent with the rights and developing needs of the residents.
  • Acquiring a detailed knowledge and complying with the terms of relevant legislation.
  • Establishing and maintaining a manual of procedures which incorporates the above as well as Hope House policies.
  • Ensuring that the fabric of the building and the physical environment are maintained to a high standard.
  • Ensuring that the residents comply with the   terms of their Licence Agreement.
  • Monitoring voids and bad debts and ensuring prompt and appropriate action is taken in line with procedures.
  • Ensuring that Health and Safety legislation is adhered to.


        3.    Care and Support of Residents

·         Ensuring that the residents' rights to privacy, dignity and self-determination are promoted, and that their rights as citizens are upheld.

·         Ensuring that the service actively promotes a Recovery approach providing assessment, support and other services within a framework of active engagement, positive risk taking and person-centred planning.

·         Ensuring that residents are involved, as far as possible, in decisions affecting their welfare.

·         Ensuring that residents receive high-quality support and advice.

·         Ensuring that effective and reliable assessment procedures and support plans are introduced and maintained for all residents.


       4.   General Management

  • Liaising closely with Outreach teams to ensure the project is available to potential residents .
  • Form effective partnerships with external stakeholders (e.g. Police, local authorities,  statutory agencies, Outreach teams, community representatives and groups).
  • Maintaining and further developing good relations with such bodies by, for example, attending liaison groups and forums.
  • Liaising with colleagues internally to achieve the best quality of service for residents
  • Maintaining prompt and efficient administrative systems.
  • Contributing to the effective management of Hope House by reviewing policies and procedures.
  • Ensuring safeguarding procedures are fully maintained and all required DBS checks are up to date.
  • Introducing and extending a comprehensive method of reporting, monitoring and reviewing incidents, trends and needs within the project.
  • To actively promote the implementation of Hope House Equal Opportunities and Diversity policies.


       5.    GENERAL

  • Adhere to Hope House Equal Opportunities and Diversity policies at all times.
  • Adhere to Hope House Health & Safety and Confidentiality policies at all times.
  • Adhere to Hope House Zero Tolerance Drug Policy at all times
  • Adhere to Hope House no Smoking Policy at all times.

Monday, 21 September 2020


 This autumn can you help support Chesterfield Foodbank with their harvest appeal? 

Since the coronavirus pandemic began, food banks in the Trussell Trust network have seen a huge surge in need as more and more people find themselves unable to afford the essentials. In Chesterfield we have particularly seen an increase in families needing help since the pandemic began. This simply is not right, and this Harvest we want to make a difference by working together as a community to transform lives here in Chesterfield. 

Chesterfield Foodbank supports individuals and families in crisis by providing emergency food supplies, as well as signposting people to agencies that can help resolve longer-term problems. The 2019 Harvest Appeal generated an amazing 5.7 tonnes of food and toiletries for the foodbank which enabled us to serve record numbers of people in crisis. Food banks rely on voluntary donations to provide this vital service to our community, and lots of these food donations come from Harvest collections. #

We want to make sure Chesterfield Foodbank can support as many people as possible at this time – and you can help by joining our Harvest Appeal. 

If you’d like to support Chesterfield Foodbank this autumn, please get in touch with us on 07984 589456 or to get involved and request resources for your collection. 

If parishioners would find it easier to donate money at this time then our bank details are: 

Account name: Chesterfield Foodbank Sort code: 

089299 Acc Number: 65672431. 

Thank you Pat Evans - Project Coordinator 

Thursday, 20 August 2020


 Hi Everyone,

Today's breaking news is that it is not going to be possible to restart our Sunday gatherings at the Winding Wheel on Sept 6th as we had hoped. We have been in discussion with them for weeks and they are keen to welcome us back as soon as possible. But, as a council run premises they must be sure everything is in place and approved to keep both staff and visitors safe. It is clear that this process is going to take longer than we all thought.

We also realise that we need to do our part and put systems in place to keep everyone safe. We will need a crack team of ninja stewards to keep us all in line!  
When we are able to restart it will be very important that we honour each other by respecting social distancing, wearing masks and frequent use of sanitiser etc. Not exactly the kind of fellowship we are used to is it?

In the meantime, let's keep up the good work that you have all been doing. Phone calls, garden visits, cards, encouraging messages on Facebook. Be creative, to find ways of meeting and encouraging one another in safe environments. Just been thinking how much the apostle Paul did to build the church through prayer and his letters whilst a prisoner.

Be encouraged, we love you all and we are eagerly looking forward to the day when we can meet together as one church again. God bless you.


Friday, 14 August 2020


 Event Information 

Catch up on New Wine Festival On-line. 

Church In The Peak Festival 18-20th AUGUST 9:30-11:00 

There will be music, games, crafts, competitions, prizes. There will also be singing, worship, Bible stories and some going-deeper Bible studies with Barry Killick. Join us on Facebook on 18th August, or register below for more details. The Facebook event can be found at:


Everyone, in churches or not, are awaiting the latest government guidance about what we should or should not do. Like Armageddon of old? 

The Spire and Annunciation churches are both managing to function for some services. The Spire is open during day time as usual. Well done! But most 'places of worship' are unwilling or unable to 'congregate'. Somehow we are managing, and hopefully caring for those who can't or won't join up through the magic of Zoom. (other makes are available) We face the challenge of 'doing the Lord's business' nonetheless and of discerning how that 'business' is changing and will change. 

Have you filled in the questionnaire we sent a month ago? That would help us to know, for instance, whether to pursue the possibility of some special funding from AllChurches and Cinnamon Trusts. What seems sure is that 'helping agencies' of one sort and another, are very busy. 

I rang Victim Support on behalf of one needy family, where a young man was mugged. And there was the tragic story in the Derbyshire Times of a 40 years old Dad suddenly dying when minding the children, with mum out at work in a Care Home.... 'Jesus wept'. And so do we sometimes, through what we have and have not done, and what we can and cannot do.

 In Christ 

Paul King - Chair

Monday, 20 July 2020


The management team for the Chesterfield Nightshelter met in June to find out the results of last winter and to look at this year. 

In total we had 128 guests through the door, 29 of them didn’t stay overnight, just came for food or company. 99 guests stayed overnight, 82 of them identified as male and 17 as female 15 guests stayed for just 1 night, 50 guests stayed 5 nights or less (this included the 15 above). 

At time of closing we knew of 20 guests we had helped into accommodation, then Pathways gave us feedback on a further 17 guests being housed. Of the 99 guests accessed for at least one night, 50 stayed 5 nights or less, which leaves 49, and of these 37 were housed, which is an amazing result for the shelter. Only 2 guests stayed more than half the nights, and the most nights someone stayed was 75 nights, and he was housed towards the end, the other guest we are not sure of his whereabouts. 

We had an amazing 193 volunteers give their time which is awesome, 4 overnight staff, and a project manager. 

We appreciate the shelter last winter didn’t end as we would have wanted it to, we had the arrival of Coronavirus which meant we had to close the shelter a week earlier than we had planned to given advice from national and local government. 

Last month a National Meeting was held (via Zoom) hosted by Housing Justice, MHCLG (The government department responsilble for housing and homelessness amongst other things) and Public Health England. The purpose of the meeting, was to look at whether in the current climate nightshelters should be considered. Although there has been no formal guidance been issued the message from this meeting is that nightshelters should not be considered for the foreseeable future and this was for a number of reasons:
 - Shared air space- guests would be breathing in the same air space, along with volunteers and staff. Guests would be doing this for up to 12 hours.
 - Toilet and washing facilities should ideally be 1 person to 1 bathroom as hotels have provided, but as per a residential setting PHE recommend a maximum of 4 people to 1 bathroom. 
- Transient group, many shelters have different people staying each night, this would make it difficult to manage the risks of transference further. 

But sadly the likelihood is there will not be a shelter in Chesterfield this coming winter, as it will most likely be the case in other towns and cities around the country. But we are in conversation with the local authority to see what alternative solutions could be offered, whilst keeping guests, volunteers and staff all safe. I know this will come as a disappointment but we need to follow advice and keep everyone safe, we will be praying for a good outcome, that the homeless of Chesterfield are cared for and looked after as they have been over the winter and as they were over the Covid 19 period. 

Hope House homeless provision project is back on track hopefully for Dec 2020 opening. Trustees welcome all offers of support, financial or practical, and invite those interested in the project to contact the charity through their website, 
or by calling (07307) 201718. 


Since the Sleep Out for Pathways was cancelled at the Chesterfield Football Ground it was rearranged for individuals and families to sleep out in their own gardens. Many did and over £6,000 has been raised to help the work with the homeless here in Chesterfield. 

It was a warm night with not much sleeping but certainly worthwhile, nothing can really replicate the awful conditions some of their clients have to endure. Some volunteers slept without a tent in sleeping bags but had to find shelter at 4:00 am when the rain started in earnest. 

The money raised will secure finances for tents, sleeping bags, or towards a workers salary. 

Siane, the manager, and the team at Pathways are very grateful for all the participants taking part and raising such a wonderful amount. 


Hello everybody, 

Thank you to those who joined our AGM Forum on June 1st.     God bless you all, especially in the present circumstances. Hopefully you will have received information and a questionnaire (Word & PDF), pertaining to how your churches/organisations respond to people suffering from mental health issues. If this information can be returned by the beginning of August it would be much appreciated. 

This month we see the retirement of the Rev. Julie Minns and her husband Richard. We think of Julie, apart from her Methodist Circuit duties, taking quite a role in the Good Friday Walk of Witness, in the Whit Walk and the various Songs of Praise, especially when there were vacancies in other congregations. The town and the circuit are very grateful to Richard for his sterling work, especially at Pathways and in the Nightshelter Management group, he helped much in the beginning and then throughout the two winters the nightshelter has functioned. 

 I must pass on some words that I stumbled across when googling as recommended by John Naughton in the Observer.: 

‘Moses was the first person with a tablet downloading data from the cloud’ 

 Paul King - Chair

Monday, 11 May 2020


Cliff College - Festival 2020 Fri 22nd - Mon 25th May 

Festival is an annual event at Cliff College, where you can normally spend time on God’s holy ground, learning from His word and worshipping together. As everything at present this has been cancelled but replaced by a Virtual Festival.

See website here for details.

FAH FB Cover copy"You are invited to Festival at Home, a free-to-access online festival taking place from May 22nd to 25th 2020. We'll be streaming live and pre-recorded Bible studies, seminars, workshops, preaching, worship and music straight to your home all weekend. Our speakers include Rev Dr Billy Abraham, Professor Evelyn Parker and Dr Miguel A. De La Torre; our worship leaders include Sam Taylor and Josh Gillam. We'll also have some all-age worship and activities every day."

Here are some of the ways you can get involved with Festival at Home

1. Website

On this website you will be able to access live content, see the full programme and find downloads from our speakers.

2. Festival at Home Facebook Group

The Facebook group will be the place we stream to, where we post updates throughout the weekend and where we build community around the festival. Join here.

3. Festival at Home YouTube Channel

The YouTube channel will be the place to access all sorts of amazing content! There will be playlists for Youth & Young Adults, Children, Under 5's, Seminars and more. Find our channel here and subscribe.


Church buildings may be closed at the moment but the church is bursting out all over the place on line!  Here are a few suggestions you might want to check out...

John Pickering 3240337555978554/ 

St Johns Walton 2584198698575999/?t=424 

Methodist Church fbclid=IwAR2svVUFoLBGTPcmipxrFbOr-GjtUJ69i1fLVP0jwyiN4dYnCCSm61tbLw 

St Thomas Church Brampton view_as=subscriber CVM 

SofP Farmer in Hereford 


Grace Chapel 

Walton Evangelical t=16


Unfortunately both School & Street Pastors are currently on furlough due to the current situation. As soon as the lockdown is lifted they will need extra volunteers trained up ready for going back into their workplaces.

Anyone wishing to find out more about how to be a volunteer please contact the coordinator, Jacky Kendrew:

Phone: 01246 345750 or 07834 821067




John Bown our intrepid ex Police Chief, Local Preacher, Street Pastor, etc. has been weighting people on Facebook with his Daily Corona Diary. With stories from the past, present and lots of humour, John has been faithfully regaling us with words of wisdom from his farm based home in the Peak. Margaret his long suffering wife features now and again, as do members of his family and church. We say “carry on John in the wee small hours when sleep evades you bring us joy and hope”. God bless you!


Zoom, Stream & Virtual!

Hello everybody,

Ian Birchmore and I have had quite a chat this afternoon. He encouraged me greatly by telling me
how some of the Nightshelter Guests are in accommodation,- some in a tenancy, others in B&B (with rent paid by public funds). CAB is apparently still open, while many other offices are closed. Pathways suffered damage, and are working from home. The Foodbanks are functioning, albeit differently. Gussie’s kitchen is part of the volunteer network taking food and groceries out. I know (because I live in Walton) that Walton St Johns and Walton Evangelical have jointly been offering shopping and other friendship in the Walton area. All good!

We know that a number of churches are managing to Zoom or Stream or whatever, so that ‘life is going on’. One of the Lent housegroups kept meeting via Zoom. But we could hear more good stories, with a view to letting more people know what is often worth knowing about. What is your church doing? do tell the story

When I last wrote, I touched on the fact that we are due an AGM Forum on June 1st.   If it is a correct rumour that churches may be among the last activities to be ‘unlocked’, since we do often bring quite a number of people together, it may be that we can meet on June 1st only by Zoom?   Please respond to tell us whether we should try to do that – or not.   Other bodies, like Synods and Church Councils, are managing to function this way (and I was part of a 30-strong national meeting last week, which gave me, as a by-product, sight and sound of an old friend in together Working for Chesterfield May 2020 Support Information Let the peace of Christ keep you in tune with each other. None of this going off and doing your own thing. And cultivate thankfulness. Colossians 3:17 The Message Scotland). Please guide us on this within this month, because big preparations will be called for. 

 My challenge last time was to think in terms of visiting new households (and I have started work on this with Rev Daniel Cooke at Brimington). Can we also get stuck in to greater effect with Mental Health, which has become more important lately, and address more obviously that in the present crisis, poorer people and ethnic minorities have had a harder time. God bless you all, especially in the present circumstances.

Paul King - Chair CTFC

Why not join us on Facebook?

- Or leave a comment on the Facebook page to get others thinking?

See our Web Page

If you would like a speaker in your church, school or other organisation please contact us in plenty of time to fit it into our diary

Monday, 27 April 2020


Job title: Sustainable Tenancies - Support Worker

Reports to: Service Manager

Salary Grade:

Hours 39hrs per week (flexible working to incl evenings & weekends)

Location Mansfield
erm Fixed term for 12 months

Action are looking for exceptional individuals who have the passion to deliver on our vision of supporting people out of Homelessness.

The Sustainable Tenancies Support Worker will form part of a new team working with clients experiencing homelessness in Mansfield and creating a range of strategies and support plans to address their homelessness and issues preventing them from sustaining a tenancy.

The team will include two Housing First Support Workers, a Housing Officer and the Sustainable Tenancies Support worker. The Housing First team will engaging those most entrenched hard to reach clients. The Sustainable Tenancies Support Worker will work with clients who have medium needs whilst the STP Housing Officer will assist those with low-level support needs around sustaining a tenancy.

The role will initially be for 12 months on a fixed term contract. We however envisage that the successful candidates will champion the development of the model into longer term commissions and enable continued funding for the project.

Staff are expected to work flexible hours in line with the needs of the client. Therefore some work may be required outside of the conventional working week.

Primary purpose of the post
To provide flexible, open-ended support, advice and assistance to people who have
previously struggled to sustain a tenancy, have been living on the streets or are
stepping down from the Housing 1st accommodation so that they are able to access
and maintain a safe and secure home of their own.

Key role specific responsibilities
The sustainable tenancies support worker will provide front line delivery of high
quality person centered support to enable clients to live independently.

- To provide effective housing management and income maximisation advice to
tenants in relation to successful tenancy sustainment

- To provide practical help to support vulnerable tenants who are experiencing
problems managing their tenancy to comply with the terms of their tenancy

- Work with clients to identify barriers to their tenancy sustainment including but
not limited to Mental Health, Substance-misuse and/or offending and work
with them to address these issues and engage with appropriate services - Establish open and trusting relationships with people who are/have been living on the streets or in temporary/insecure accommodation. - Supporting service users to achieve their goals and outcomes through intensive case management. - Enable service users to access community resources, and offer personal/emotional support. - Provide a safe, welcoming environment for people accessing services. - Develop an enabling partnership approach that supports all people using the service to attain their rights and entitlement. - Actively participate in achieving defined outcomes for service users. - Actively identify the strengths and aspirations of service users and enable the access to relevant opportunities and/or services. - To deliver agreed Centrepoint Likewise Activities · To participate in the delivery of client engagement activities. This may be informing clients of relevant activities and facilitating their attendance, or leading or supporting the delivery of a group work session · Assess referrals and manage waiting lists · Work in partnership with the Housing Officer to minimise empty bed spaces, maximise rental income and support tenancy management and eviction procedures. The SW and will help with the prevention of property damage and cost incurred by identifying and reporting necessary tenancy issues · To collate a defined range of information relating to the service user's progress to support evaluation of the approach. · With customer agreement, liaise with other agencies to ensure the client is sustaining their tenancy such as Housing Benefits, DWP, Criminal Justice services, Health services, employment and training agencies. · Support the customers to access community resources including attendance at Actions Lifewise Sessions · Record and monitor progress of each service user; regularly review the person centred risk assessment and support contract. · Implement existing policies and procedures and to input into the development of new policies and procedures.
· Positively promote and engage in the delivery of support models employed by Action and work collaboratively with colleagues to ensure that Action offers the best possible service to clients, in the most appropriate way. · Actively participate in achieving key performance indicator targets as set by Action Housing and Mansfield District Council. · Attendance at Steering group meetings, Homeless prevention meetings, rough sleeper meetings as and when required. · To deliver Centrepoint Lifewise accredited sessions to Action clients, complete worksheets as required and submit to Centrepoint for accreditation. Training to be given.



JOB TITLE: Sustainable Tenancies Support Worker

GRADE: CSW grade

ESSENTIAL: This post has been designated as an Essential Car User. A Full UK Driver’s license and access to a vehicle is essential. The vehicle must be insured for business use and have a current MOT certificate.

This role will be subject to an enhanced DBS check

Person Specification

Essential Desirable
Knowledge and Experience
Minimum 1-year experience of working with one of the following client
groups: offenders, young people, substance users, people with mental
health issues or domestic abuse survivors ü
At least 12 months experience of delivering housing related support,
with an understanding of housing law and local knowledge of housing
options and services ü
Demonstrates an understanding of the issues facing this client group,
and has a dedication to improving the lives of vulnerable people ü
Understanding of the welfare benefits system and application process ü
Ability to engage clients who are unmotivated and be a key influencer
with the ability to be flexible in their approach to suit the client ü
An understanding of the social, emotional and vulnerability of the
service users supported by this team ü
Understanding of the importance of confidentiality, risk management,
safeguarding and GDPR ü
Educated to GCSE level or equivalent experience with a minimum of
GCSE English and Mathematics Grade A-C (or equivalent) ü
Computer skills including all Microsoft packages ü
Professional Skills
Integrity, professionalism and a good understanding of the importance
of professional boundaries ü
Excellent communication skills, both written and verbal particularly communication via phone or e-mail ü
Good organisational skills, the ability to work flexibly, on your own
initiative and to prioritise workload ü
Ability to deliver group work ü
The ability to be flexible and cooperative as part of a team ü
Ability to work with a wide range of people effectively ü
Ability to adapt and learn to new IT systems ü
Personal Qualities
Willingness to continue further training and personal development ü
Ability to show empathy ü
Excellent time management skills and the ability to work and efficiently
to juggle multiple priorities ü
Confident and self-motivated ü
Commitment to working within Action’s core Vision, Values and Mission ü
Resilience and the ability to work in a pressurised environment whilst
remaining calm and professional ü


Mansfield Housing 1st – Service Manager

Job Description & Person Specification

Key Overview:
Responsible for the day-to-day delivery of the Housing First project in Mansfield and supervising the delivery of a service with a high level of fidelity to Housing First principles.
Provide leadership and guidance to Housing First Workers promoting a positive culture and partnership working.

• Provide a high level of guidance, support and case management for the Housing First Workers.
• Collate required performance information for the team relating to the customer’s progress to support evaluation of the approach.
• Responsible for risk profile of area of responsibility and be able to demonstrate effective risk management.
• Build relationships with landlords and other agencies to encourage partnership working and improve the long term sustainability of outcomes.
• Provide temporary cover for colleagues as required and participate in a rota system of shift duties, to ensure that service delivery is maintained in a consistent way.
• Operational management of service ensuring contract compliance and financial compliance and adherence to policies and procedures.
• Co-ordinate requests and offers of accommodation for the team and manage the personalisation fund in line with partnership procedures.
• To ensure the successful delivery of the contract taking responsibility for achievement of targets to agreed timeframes, budget and quality.
• To encourage peer support in the service and provide effective support to those with lived experience.
• To proactively manage a team through:
o timely and effective performance management;
o coaching;
o communication and feedback;
o role-modelling attitudes, behaviours and expectations;
o capturing the learning from mistakes and setbacks;
o Showing effective and positive leadership through change, in order to support and develop your team to realise individual and team potential and ensure effective service delivery.
• To be part of a rota providing out of hours access to telephone support to people using the service
• To work flexibly to ensure that service delivery is available in the morning/ evenings, at weekends and on bank holidays when required

• To ensure the safety of staff by appropriately managing lone working and ensuring all necessary safeguards are in place.

Person Specification
· To have an understanding of the complex interdependencies of mental health and substance abuse and offending behaviour
· Experience of managing and supervising staff; effectively coaching to enable creative problem solving
· Promote the rights, responsibilities and informed choice of the people receiving the service through reflective practice with the staff team
· Know when to seek assistance or supervision and how to engage meaningfully in planned supervision.
· Adaptability to changing and emerging needs as the pilot develops demonstrating flexibility and resilience in challenging situations
· High level of relationship skills:
o Empathy; caring; acceptance; mutual affirmation; an encouragement of responsible risk taking; supportive and constructive challenge and positive expectation for the future.
· An understanding and knowledge of the Housing First model and belief in the values and principles
· An understanding of the Centrepoint Lifewise Activity model
· Experience of administration and recording procedures with the ability to audit case notes and gather required data to support the national evaluation
· Professional and value led with integrity, inclusivity and respect for diversity
· An ability to work in uncertainty and maintain a positive approach.
· Ability to work flexibly and when needed outside normal working hours
· Ability to quickly build rapport; being persistent, determined and resilient
· Ability and commitment to working with vulnerable customer groups and people with complex needs – at a pace and way in which they choose to work
· To show leadership qualities; skills of a strong negotiator; ability to advocate and be diplomatic
· To have a sense of humour, be personable and accept that things won’t go as you think
· Have attention to detail with high standards to work
· The ability to work effectively with partner agencies and develop contacts and networks across a wide range of local services
· Professional curiosity with the ability and willingness to learn and apply learning in support delivery
· Ability to challenge the status quo and influence others to change culture

Service Manager – Job Advert
Job title: Service Manager - Housing First – Mansfield

Reports to: Regional Support Manager

Salary Grade: Point 34 (£28,129.56)

Hours 39hrs per week (flexible working to incl evenings & weekends)

Location Mansfield

Term Fixed term for 12 months

Essential This post has been designated as an Essential Car User. A Full UK Driver’s license and access to a vehicle is essential. The vehicle must be insured for business use and have a current MOT certificate. This role will be subject to an enhanced DBS check

Action are looking for exceptional individuals who have the passion to deliver on our vision of supporting people out of Homelessness by further developing a Housing First service in Mansfield.

The Housing First pilot will be delivered in conjunction with existing programmes throughout Mansfield and will help complement steps already being taken by Mansfield District Council, Action Housing and partners. It will allow the testing of the Housing First models at a scale that could make a significant difference in providing support to homelessness people.

Housing First is an internationally evidence-based approach, which uses independent, stable housing as a platform to enable individuals to begin recovery and move away from homelessness.

Through the provision of intensive, flexible and person-centred support, people are supported to maintain their home. Unlike other supported housing models, individuals do not need to provide they are ready for independent housing, or progress through a series of accommodation and treatment services. There are no conditions placed on them, other than a willingness to maintain a tenancy agreement, and Housing First is designed to provide long-term, open-ended support for their on-going needs.
The role will initially be for 12 months on a fixed term contract. We however envisage that the successful candidates will champion the development of the model into longer-term commissions and enable continued funding for the project.


Happy Eastertide!? An Encyclical from Chairman Paul.

As I write, Boris is back at work tomorrow.  But lots of other things and people are not back. Like us, in the churches, still locked down.  How are we faring?  Lots of Easter joy?
Few, if any, of us followed the example of Pastor Audrey (on Radio 4’s Sunday programme); she has  defied the U.S. government (believing in a higher authority) and stayed open.  For our part, whether or not we are altogether happy with other actions of the government, complying seemed wise – if perhaps a bit late,  - so we shut down our buildings and much social activity.   
We have complied and are making the best of a bad job. Many will have been busy being neighbourly, whether to actual neighbours, relatives or to fellow churchgoers. Some of us have re-invented spring-cleaning and have smarter gardens than for some years past.  Some serious reading has been done.  Zoom has not known such activity ever before, and some churches have ‘streamed’ services and meetings with varying levels of success.  We will do better next time, having learned about the possibilities in the ‘new media’.
A pessimistic colleague wonders if some churches, now closed for the duration, will ever open again, whether because of finance or loss of commitment.  Donations from varied tenants may have dried up, jeopardising the future.
Ecumenical togetherness has been a real victim, with the loss of this year’s housegroups, the Good Friday Walk of Witness and the time honoured Whit Walk.  Christian Aid Week is going to be different.  The new ‘Thy Kingdom Come’ period from Ascension to Pentecost was getting established but might not ‘take off’ this year as hoped.   The planned CTFC Forum on June 1st looks in doubt, but we shall see.  It would be good to get together if it is possible.  More Zoom, anyone?
That reminds me; Christian Aid was devised to address the poverty and hardship on continental Europe at the end of the war. Oxfam had blazed an even more remarkable start in 1942, of all times. May it be that we are called, in this ‘sabbatical’  year to blaze a new trail, implementing, for example, (1) the much-postponed visitation of newly-occupied properties, (2) maximising, with the Borough’s working party, our input to the Climate Change emergency and (3) tackling more completely the unsolved domestic conflict, mental health issues and homelessness need in our town? 
Plenty of food for thought and action, as soon as possible.   Can ‘Thy Kingdom Come’ be more than  the name of a ten-day period?
Paul King  - Chair of Christians Together for Chesterfield

Closure of DCC Care Homes Petition
-----Original Message-----
From: Colin.Hampton [
Sent: 22 April 2020 09:08
To: '' <>
Subject: FW: Petition link

I have been asked to forward the petition regarding the proposed closure of a number of Derbyshire Care Homes.  Please sign and share.


Jobs in Housing - Sent on behalf of Action Housing
Dear All,
Please see attached information for employment opportunities within Action’s new service in Mansfield.
Apologies if you receive this more than once.
For further information please contact:
Gemma Lane 
Sustainable Tenancy Development Manager

For Secure emails please reply to
Action | 30 Highfield Road Parkhouse Lodge | Newbold | Chesterfield | S41 7EY | | 07825732576 |